Why Tigner Adventures Keeps Coming Back to Henderson’s Line-Up
When David from Tigner Adventures pulled into Henderson’s Line-Up in Grants Pass, Oregon, it wasn’t his first visit. In fact, this was the third time they had brought one of their motorhomes to our shop over the past few years. For this visit, the plan was to have the motorhome inspected and get a better idea of what might need attention. David already knew about a leaking seal on the right front and had some maintenance he planned to tackle himself once he returned home to Utah. The inspection would give him another set of eyes on the motorhome and help identify anything else he should be paying attention to. David said he trusts the Henderson’s Line-Up team and doesn’t have to worry about the information he’s being given. For an RV owner who spends a lot of time on the road, knowing what’s happening underneath the motorhome can be just as valuable as deciding what needs to be repaired right away.
Why Inspect a Motorhome That Seems to Be Driving Fine?
One of the interesting conversations during David’s visit was about the wide variety of motorhomes that come through Henderson’s Line-Up. It isn’t only older coaches with obvious problems. We see plenty of newer motorhomes, too. As Tommy explained to David, a new motorhome may drive pretty well right from the start depending on the chassis, while another may have more room for improvement. That’s one of the reasons we use a Road Performance Assessment to evaluate how a motorhome behaves on the road. The idea isn’t to scare an owner into thinking something is wrong. It’s about education. During a road test, we can look at how the motorhome responds in different situations, including how it behaves during a maneuver, such as swerving to avoid something in the road. Many owners have never intentionally pushed their motorhome enough to know how it would react in that situation. The goal is to make the invisible visible and show the owner what the motorhome is doing, explain what we’re seeing, present the available options, and let them decide what they want to do from there.
Does Henderson’s Line-Up Work on Older Motorhomes?
During the conversation, David asked about the mix of new and older vehicles that come through the shop. Tommy explained that Henderson’s Line-Up doesn’t have a policy that excludes a motorhome simply because it is more than 20 or 30 years old. Older vehicles can certainly present challenges. Rust and corrosion, for example, can make something as simple as removing a fastener much more difficult. But age by itself doesn’t automatically mean we won’t work on a vehicle. And it isn’t only motorhomes. During David’s visit, the conversation turned to some of the other vehicles that come through Henderson’s, including trucks, fifth wheels, travel trailers, and even a 1941 Dodge pickup that had been in the shop for brake work. So, while motorhomes are a major part of what we do, they aren’t the only vehicles you’ll find at Henderson’s Line-Up.
What Did the Motorhome Inspection Find?
Once the inspection and road test were complete, David received the results and went through what had been found. Some of the items were things he already knew about. The right front seal was leaking, and the front and rear brakes still had pad material remaining but were below half. David had already planned to address the seal and brakes himself once he returned to Utah. The inspection also identified that his Safe-T-Plus steering control needed some adjustment, and the motorhome’s alignment was checked. The alignment wasn’t far off, but a few corrections were made, and the Safe-T-Plus was adjusted at the same time. That is a good example of what David was looking for when he brought the motorhome in. He didn’t necessarily intend to have everything on the inspection sheet repaired at Henderson’s. He wanted to know what was going on so he could make informed decisions about what needed to be handled now and what he could address later.
An Unexpected Towbar Problem
The biggest surprise of the visit wasn’t something David had planned to address at all. During the test drive, his towbar was loose enough that it fell down and began dragging on the road. The incident damaged the ends of the towbar and turned into another issue that needed attention before they could continue their travels. Henderson’s contacted Roadmaster and arranged to have replacement parts sent in. That meant David would need to stay in Grants Pass for a couple of extra days while they waited for the parts, but once they arrived, the towbar could be rebuilt. When the work was finished, David immediately noticed how different it was. The excessive movement that had been present before the repair was gone, leaving only movement from the piece that went into the hitch itself. It wasn’t something David had expected to deal with when he arrived, but it was discovered while the motorhome was being evaluated and was able to be addressed before he headed back out on the road. This was a perfect example as to why you should regularly inspect your towbar and follow Roadmasters recommended maintenance and inspection guidelines.
Sometimes an Inspection Is About Knowing What Comes Next
One of the things we liked most about David’s visit was that it showed what an inspection could look like for an owner who isn’t necessarily coming in with one major complaint. Not everything that was identified needed to be repaired immediately at our shop. David already planned to handle some of the maintenance himself. Other items, like the alignment and Safe-T-Plus adjustment, were taken care of during his visit. And the towbar problem was something completely unexpected that was discovered along the way. By the end, he had a much clearer picture of what was happening with his motorhome and what he wanted to address next. That’s exactly what Tommy talked about earlier in their conversation: educate first, present the options, and go from there.
Why Tigner Adventures Keeps Returning to Henderson’s Line-Up
At the end of his visit, David explained that this was their third time coming back to Henderson’s Line-Up. For him, continuing to return to the shop comes down to trust. He thanked the team for the work they had done and said they planned to come back again the following year for another checkup. Considering they have brought both of their motorhomes to Henderson’s over the past few years, that return visit means a lot to us. We want to thank Tigner Adventures for once again trusting Henderson’s Line-Up with their motorhome and for sharing their experience.
Want to Know What’s Going on With Your Motorhome?
You don’t necessarily have to wait until your motorhome develops an obvious steering, suspension, alignment, or handling problem to have it looked over. As David’s visit showed, an inspection can help identify things you already suspected, uncover something you weren’t expecting, and give you a better idea of what may need attention down the road. If you’d like to have your motorhome evaluated at Henderson’s Line-Up in Grants Pass, Oregon, visit HendersonsLineUp.com, call us at (541) 479-2882 or email service@hendersonslineup.com. If you can’t bring your motorhome to our shop and are looking for RV steering or suspension parts and recommendations, visit SuperSteerParts.com or call (888) 898-3281. Thank you for reading this blog and until next time we wish you safer and happier driving.
A Visit to Henderson’s Line-Up: Wild Blue Wanderers Put Their Super C to the Test
Sometimes you get so used to the way your motorhome drives that you don’t realize there may be room for improvement. That’s exactly what Scott at Wild Blue Wanderers discovered when they brought their Super C to Henderson’s Line-Up in Grants Pass, Oregon. They didn’t arrive thinking their motorhome drove badly. In fact, they were already pretty happy with it. But they wanted to have the coach inspected and get another perspective on its steering, suspension, and overall handling. What followed was a great example of why having someone evaluate how a motorhome actually performs on the road can uncover things that aren’t always obvious from the driver’s seat.
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Your alternator is very well protected from things like rain and driving through deep puddles but sitting in deep water has the potential to damage your alternator if it is not dried out quickly.