A SHOP LIKE NO OTHER
ABOUT US
Who we are
Opened in 1961 by Floyd Henderson, Henderson’s Line-Up is a family-owned service center that specializes in handling, suspension, steering and braking in RVs, trucks, passenger cars and commercial vehicles. But we’re also a solutions center that offers a variety of products designed to address specific problems. We are constantly innovating and our goal is not just to sell parts but to develop and implement solutions for safer and happier driving.
Our ASE-certified technicians utilize state-of-the-art equipment to produce the best result possible, and we’ve even got many specialized tools that ‘ordinary’ shops just don’t have.
Come and see for yourself why Henderson’s Line-Up has earned a loyal following not just in Grants Pass or the west coast, but across the nation.
Henderson's Line Up Strategic Vision
How We Serve
We get excited about helping our customers enjoy Safer and Happier Driving by optimizing their vehicle’s handling and comfort. We truly feel this is why God has called us together as a team to serve the purpose of this current generation. We realize that having the right people in the right place is crucial for our success because there is a specific design and plan for each one of us. Our team members feel a sense of satisfaction and accomplishment because they know they have genuinely met the needs of customers by acting in their best interests.
The Henderson’s Line-Up Philosophy
We believe the most important thing we owe the customer is an accurate diagnosis followed by the education to help them choose their best options. With proper information, this allows the customer to make an informed decision regarding a service or upgrade procedure no matter how big or small it is.
The biggest problem we see in our industry is failure to take this systemic approach in the diagnostic process. We sometimes call this the “Magic Bullet Approach.” Sometimes it works, but most often it does not. In every profession, an integrated approach needs to take place.
Our philosophy centers around creating harmony between the various systems that affect ride quality, handling, and overall performance. Our goal is to help customers achieve the best possible balance of comfort, stability, and drivability for their coach and towing setup.
Every vehicle is designed with a specific purpose in mind, and not every suspension setup or vehicle platform is ideally suited for every application. In some cases, the most honest and helpful recommendation we can provide is guidance toward a different solution that better fits the customer’s goals and travel plans.
That’s why we take the time to understand how our customers use their vehicles before recommending upgrades or services. By focusing on design, function, and real-world use, we aim to provide thoughtful solutions and recommendations that deliver the greatest long-term value and performance.
The History of Henderson’s Line-Up and SuperSteer Products
Henderson’s Line-Up was founded in 1961 by Floyd Henderson as a means to provide for his family, which included eight children and his wife, Ann. Originally, the business offered alignment, steering and brake work for just about any vehicle that rolled into the shop. Of course, it didn’t hurt that I-5 was just being built a few miles away, and we had one of the first, on-the-car, high-speed wheel balancers in town.
Since those early days, we have worked continually toward growth and progress to better serve our customers—with better people, better training, and the most comprehensive array of tools and equipment available. By the late 80’s, we began servicing the steering, suspension and braking needs of the recreational vehicle industry, which led to many other opportunities.
Because there were no products to solve the problems some of our customers were experiencing, we established our SuperSteer manufacturing division. We soon found out about the many variables in wheelbase, overall length, overhang past the rear wheels, and weight distribution—and realized that we had to find a “common denominator” of a good-handling coach. We subsequently designed a systemic approach to determine what the numbers needed to be to have a good handling vehicle. We trademarked the process and call it the Road Performance Assessment, or RPA.
Today, Henderson’s Line-Up offers a full line of products designed for “Safer and Happier Driving”, whether from our SuperSteer division, or other trusted sources of quality products. We travel all over the country servicing trucks, trailers and motorhomes at various events, and have established a nationwide reputation for knowledge, quality products and the best possible service.
Yes, a lot of things have changed since 1961, but some things remain the same, and always will. Things like honesty, integrity, and treating people fairly. Going the extra mile for our customers and providing peace of mind for them when they’re on the road. At Henderson’s Line-Up, we will always strive to think the best, give the best, believe the best and expect the best from ourselves and our customers.
Ready to Enhance Your Drive?
We offer a comprehensive range of professional services performed to our own exacting standards. Whether you are looking for improved reliability, peak performance, or a smoother ride, our team is dedicated to providing specialized solutions tailored to your unique driving needs.
Contact us now to learn more about the expert services we provide or to schedule your appointment today.