Grants Pass RV and Auto Repair

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A little write-up from The Daily Courier that we wanted to relay: • EXPANSION. A year after celebrating their 50th anniversary in business, Henderson’s Line-Up, a recreation vehicle repair shop and designers of SuperSteer products, is expanding. Owner Robert Henderson purchased the building next to Dan’l Boone’s Trading Post at 480 Redwood Highway. The 3,200-square-foot building will serve as an enhanced waiting area and showroom for the SuperSteer product line. “A lot of people who come in are full-time RVers,” said Bryan Thompson, who’s in charge of marketing and video production for the business. “It will have a real home environment.” The building, which is adjacent to Henderson’s other business locations, will be equipped with wireless Internet and laundry services among other amenities. It will also provide space for the business’ Motorhome Steering and Suspension Institute, which brings in technicians from across the country for education and training. In the past, the ... read more

Attention all technicians, service managers and anyone wanting to know more about RV suspension and suspension kits — the next Motorhome Steering and Suspension Institute (MSSi) will be on 25, 26 October 2012! With 2 full days of training, you will come to know why the Road Performance Assessment is critical to understanding a customer’s coach handling. Additionally, you will then know how to fix problems with your customer’s steering and suspension components. Call John, Gina or Bryan at (541) 955-0769 to sign-up today, or for more information

Dodge Front-End Shimmy Solved

FOUR DAY SEMINAR RESULTS IN BETTER DEALING WITH CONFLICT Conflicts and confrontations are a common part of life. For most of us, however, handling a conflict or confrontation “well” is, unfortunately, uncommon. Learning new skills that will result in a positive outcome–for all those involved in a conflict or confrontation–is therefore advantageous to all of us. To effectively learn how to handle conflicts and confrontations, 20 staff and residents of the Gospel Rescue Mission had the rare and valuable opportunity to receive 16 hours of training that spanned over a 4 day period in February. This amazing opportunity was graciously and freely provided by Robert and Barbara Henderson, owners of Henderson’s Lineup. Robert and Barbara are new trainers for the acclaimed program by VitalSmarts called Crucial Confrontations. This training is used by over 500 major businesses, companies and medical facilities. Robert and Barbara presented the Crucial Confrontations skills and tools throug ... read more

The SuperSteer team met up with Brian Brady in Quartzsite, Arizona and performed an “in-the-field” Road Performance Assessment to evaluate the steering and handling concerns for his F350 “Green RV”. After a thorough examination, Robert Henderson recommended the SuperSteer Trac Bar to solve the issue of rear-end side-play and recommended the SuperSteer Motion Control Units for his Ford F350′s low-speed rocking while coming in and out of driveways. Brian Brawdy shares his thoughts on the improvements in this video! Brian Brawdy visits SuperSteer in Quartzsite AZ (90 Second Video)Brian Brawdy with SuperSteer in Quartzsite, AZ (4 minute VERSION)

Please consider the following to share with others who may be considering similar work on their motorhome. In late September 2011, we took delivery of a 2012 Winnebago Adventurer on the Ford F53 Chassis. During the test drive prior to purchase and the subsequent drive home, the motorhome behaved as expected but there was no wind and we were still on our honeymoon with this new motorhome. About 2 weeks later on a drive home from Salem with lots of wind and rain with heavy traffic, the Adventurer was almost not safe to drive…not by me anyway. Something had to be done with the swaying and constant steering inputs counteracting the sway. It was as if the driver’s seat was sitting on a bowling ball! Found Henderson’s Line Up on the internet and made an appointment for the road performance assessment (RPA). Once there, we loaded into the Winnebago and off we went with a professional behind the wheel. There is a checklist the crew goes by with a subjective score given to each test on the ch ... read more

Our final count is 2, 108 boxes! Awesome job, Josephine County! We are up from 1,966 last year. That’s 2,108 lives changed! Congratulations and HAPPY THANKSGIVING! (From the SuperSteer and Henderson’s Line-Up crew)

The boxes are flooding in for Operation Christmas Child and we are pleased that the trailers from Henderson’s Line-Up are FILLING UP! Boxes can still be dropped off at 458 Redwood Hwy and on Sunday we bring the boxed to Roseburg, Oregon. Thank you to everyone in Josephine County who has contributed so far and may you have a blessed Christmas & Happy New Year

Back by popular demand for all Roadmaster dealers, their parts personnel, installers, service writers, service managers, and sales staff — ROADMASTER FACTORY TRAINING Dec 8th! SuperSteer Rep’s will be present to share about SuperSteer and Roadmaster suspension solutions. For more information, please contact Barry Redman at (800) 699-9690 x 171 or register online at roadmasterinc.com/dealers/train_dealer.html and fill out the form. More information for SuperSteer dealers is available on the dealer page. Hope to see you at the training