I told you I would follow-up with my evaluation of the Road King shocks. Sorry about the delay.

We had the Road King shocks installed on our 2000 diesel pusher, 40′ Country Coach which is equipped with air and independent suspension, August 4, 2008. The coach weighs in at just below 35,000 lbs with us and our possessions. The ride previous to the shock installation was fair to good but I felt that it was time for new shocks; it bounced a bit more than I thought it should. It was suggested that we consider the Road Kings shocks, which we did. The logic was if the ride was safer from the stand point of control, stability and braking then the ride comfort if any would be a plus.

On our way back home to the Portland area after leaving your shop, we immediately noticed a mark able improvement to the ride and stability of the coach. I have driven many RVs and none, not even the new diesel pushers come close to the ride, stability and feel of our present Country Coach.

I am very pleased. Not only did these shocks meet every expectation and promise but they surpassed my very critical and pessimistic drive evaluation home. Our Country Coach now drives and feels more like my expensive sports car. Well, not exactly but compared to before, Oh, yes! The coach maneuvers the turns like it is on rails. The Road Kings truly are worth every cent and more! My wife and I can’t thank you enough for the sense of security, safety and ride we now have while traveling in our coach. Although, she now says that I’m getting a bit too frisky driving our coach.

I am always a bit dubious about having people work on our coach because they don’t seem to respect and take pride in doing a good job. But your staff is extremely conscientious, considerate, meticulous and professional in every respect. Our technician, Erick, who performed the drive analysis with us and performed the necessary work, was not only outstanding but is a true craftsman of the trade. It is rare to see craftsmen in any trade but everyone of your service personnel is just that. Craftsmen!

Erick, toward the end of the evaluation drive suggested that we might not need the Motion Control units, which I had scheduled to be done along with the shock replacement and alignment. He said, “If the Road King shocks do their job you wouldn’t need the Motion Control units. So, lets check the alignment and put the Road Kings on and test drive, then see if you still need the Motion Control”.

Erick could have easily sold me the Motion Control units and I never would have known the difference. That statement from Erick impressed my wife and I. Henderson’s exudes Integrity and Honesty! In fact the whole staff said the same thing. I’m not easily impressed but I am with you and your employees.

If anyone wants to call me and ask about my experience with Henderson’s and the Road King shocks, they certainly may. I would be more than happy to share my thoughts and feelings. But beware and forewarned that I will give both Henderson’s and Road Kings the highest possible marks in my reference. A footnote: I have never done this for any product or company before.

Sincerely, Arnie Larson, Aloha, OR, 503-816-6815

Henderson’s Line-Up
417 S.W. Henderson Lane
Grants Pass, OR 97527

• Phone us at: 541 479-2882
• “800″ Phone: 800-245-8309, Ext 1
• Fax us at: 541-955-6164
• Office Hours: (PST) 8 a.m. - 5 p.m. Mon-Fri; Closed Noon
  to 1 p.m. If you call after hours, we'll call you back.

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