Facilities & Customer Support

Have your work done
in a high tech facility that’s equipped to handle all your
vehicles
Facilities
You receive complete steering, suspension & braking services, including heavier equipment through our 4,500 square foot facility.
We service, repair & install equipment for -
- Motorhomes
- 5th wheels
- Trailers
- 4X4s
- SUVs
- Light and medium trucks
- Heavy trucks
- Vans
- Cars
Henderson’s shop is equipped to handle large trucks & motorhomes, as well as cars. Their facility includes six service bays, 20 foot-wide doors (one of which is 14 feet tall to accommodate trucks of maximum legal height), three alignment racks, and a heavy truck service pit.
Phil Warner, Largo, Florida says, “I know I can depend on Henderson’s Line-Up to do a thorough repair job on my coach – doing it right the first time… We’re from Florida and we drove a 1,000 miles more to have Henderson’s Line-Up work on our coach.”
Your work is done by experts who actually invent new products to solve your vehicle problems
Customer Support
1. To protect your investment, Henderson’s technicians teach you about your vehicle. They completely explain all your vehicle’s problems before they start work.
2. You’re in the hands of experts. Henderson’s people work at the cutting edge of the industry. The Henderson team designs specialized steering and suspension equipment that out-perform and outlast factory OEM equipment.
3. We perform warranty work with major manufacturers & help you with it.
4. You get fast service.
Henderson’s electronic catalog-
ing system gives us instant access to manufacturers. We get parts faster for you and more often have what you need.
5. Your job estimate is fair & accurate. No ballpark guesses. We use new Pif-Pro computer software. This computer wonder accurately & automatically calculates the cost of your repair job.
6. You get the benefit of Henderson technicians’ constant training. They stay on top of all innovations in the RV industry. Our Workhorse Training Program is one example. Management regularly attends national trade shows to keep abreast of the industry, learn of new problems, and familiarize with new technology.
7. You get the benefit of state-of-the-art technology. We often add new products & systems for you. Henderson’s constantly researches the RV industry to find the best parts and service equipment available. Where existing parts don’t meet our high standards, we design & build them through our SuperSteer® Manufacturing division.
8. Henderson’s trains other technicians nationwide. To help the entire RV industry, Henderson’s created the Motor Home Steering & Suspension Institute (MSSi). Our MSSI school trains other technicians in new methods to diagnose and repair RV problems.
Personal Services
1. You’re welcome to use overnight hookups with electricity and water while you’re having work done at Henderson’s. We also maintain a large lot across the street so you can pull in and boon dock.
2. Come relax in Henderson’s comfortable Customer Lounge. If you need to wait for a little time, we offer -
- Cable television
- Fresh popcorn
- Coffee and tea
- Wi-Fi network connection
- Clean restrooms
- Videos available with
information on products - Brochure information about products
- Loaner cars available if you need to do other things.
- Free Customer Welcome Kit. This comprehensive kit includes discount tickets &
coupons, area map, services available, sightseeing locations, restaurants, fuel and dump stations - everything to make your stay fun, comfortable and inexpensive.
Warranties, Guarantees & Assurances
Most Henderson’s SuperSteer® products carry a lifetime war- ranty for as long as you own your coach.
In addition to manufacturer’s warranties, Henderson’s Line-Up guarantees your satisfaction with any parts we install. If you’re not satisfied, we refund your money.
Henderson’s Line-Up is an Authorized Warranty Center for Workhorse, Spartan, Safari, Magnum, Monaco, MOR/Ryde & Tiffin.
If you’d like an appointment to check your vehicle or for services -
Henderson’s Line-Up
417 S.W. Henderson Lane
Grants Pass, OR 97527
- Phone us at: 541 479-2882
- “800″ Phone: 800-245-8309, Ext 1
- Fax us at: 541-955-6164
- Office Hours: (PST) 8 a.m. - 5 p.m. Mon-Fri; Closed Noon
to 1 p.m. If you call after hours, we'll call you back. If you’re driving & unfamiliar with the area, see a map here
E-mail us at:


























Henderson's Line-Up, Brake & RV, Inc.